Privacy Policy

1. Introduction

Welcome to Joo Westwood Wellness. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website www.joowestwoodwellness.com (“Website”). Please read this policy carefully to understand how we handle your personal data.

2. Data Controller

The data controller for the purposes of the General Data Protection Regulation (GDPR) is Joo Westwood.​

3. Information We Collect

We may collect and process the following data about you:

  • Personal Information: Name, email address, phone number, and other contact details you provide.
  • Health Information: Details you provide about your health and wellness
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Use Your Information

We use the information we collect in the following ways:

  • To provide health coaching services: Using your health information to offer personalised wellness advice.
  • To improve our services: Analysing data to understand user behaviour and improve the website.
  • To communicate with you: Responding to inquiries, sending newsletters, updates, and marketing materials.
  • To comply with legal obligations: Keeping records required by law or for other regulatory purposes.

​5. Legal Basis for Processing Your Data

We rely on the following legal bases for processing your data:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: When we are required to comply with a legal obligation.
  • Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests.

6. Data Sharing

We do not share your personal data with third parties except in the following situations:

  • Service Providers: We may share your information with third-party service providers that perform services on our behalf.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

7. Data Security

We use appropriate technical and organisational measures to protect the personal data we collect and process about you. Despite these measures, we cannot guarantee the absolute security of your data transmitted to our website.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of the personal data that we hold about you.
  • Erasure: Request erasure of your personal data.
  • Object: Object to processing of your personal data where we are relying on a legitimate interest.
  • Restriction: Request restriction of processing your personal data.
  • Transfer: Request the transfer of your personal data to another party.
  • Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us.

​10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. ​Contact Me

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Joo Westwood Wellness, 16 Norfolk Farm Road, Woking